Use Your Expertise to Give Back Remember when you first started selling insurance? Recall the nervousness you felt about making your first cold calls. The concentration you had to muster to keep track of insurance terminology and explain it in a way that someone else could understand. The confusion you Read more…
We have all heard the saying “working to live,” but this year has been a doozy. A lot of us are working from home 3-5x a week along with having our family duties still the same without the kids being at school. We are having to make sure that meals Read more…
How many bot calls do you receive in a week, even a day? They now come through with local numbers, so you don’t even know whether to answer the call or not. So with that being said, how do you contact more prospects and customers over the phone when you Read more…
It’s a Chatbot If you haven’t yet encountered a chatbot, you likely will soon. Chatbots are software systems that are programmed to anticipate and respond to common customer inquiries. For instance, within the insurance industry a chatbot might: Collect consumer information that is then passed along to you as an Read more…
Did you know that we love our agents?! So much so that throughout the month we constantly provide sought out tips to help insurance agents work online leads. We don’t want to just sell a product, we want to build a loyal relationship with our customers and help them excel. Read more…
Ask and Listen to Make More Sales We’ve all had the experience of meeting someone for the first time who immediately dominates a conversation. It’s pretty rare that this type of behavior is not at least somewhat annoying. Sometimes in insurance sales, you have a limited time to make your Read more…
Let’s be honest, we have been selling our whole lives. We sell our beliefs and style to make friends or to parent your kids, we sell a company’s products to make a living, and to be totally honest…we sell ourselves on a daily basis. And because we do so much Read more…
Insurance is About More Than Premium Costs If you sell insurance, you know that the right insurance is not always the cheapest insurance. But your potential customers may not see it the same way. That’s especially understandable with those who have never needed to file a claim; experience has not Read more…
Each industry has their own idea of what their customer experience journey should look like. The one skill set that is imperative to your customer’s experience is empathy. Customers want to feel heard and understood. Hearing someone without understanding is not the same as actually listening to them and your Read more…
Internet leads are no longer a stranger. We need to embrace them and work them. It can be daunting, but it is really easy to incorporate into your daily activity. Don’t live in fear, stand up in it! Don’t hate internet leads. They work, if you work them. Let’s take Read more…