Customer relationship management (CRM) software is a useful tool for any sales and service department. It tracks and manages all intercommunication your representatives have with prospects and customers. CRMs also help to indicate opportunities that might require further cultivation or follow up. Choosing the right CRM for your business will Read more…
One of the more powerful ways companies lose the most insight is by not trying to be proactive and collect customer’s feedback. Their feedback is a guide for leadership to map the path forward for every company from product to user experience and customer support. Customer feedback is information provided Read more…
This new year we want to start by answering some questions you may have. We have put together a list of Frequently Asked Questions about Home Insurance, Life Insurance, and Health Insurance. Home Insurance FAQ What Is Covered Under A Tenant’s Policy? The tenant’s policy covers you and your possessions Read more…
The holidays can throw a wrench into your sales plans because of travel, visitors, and time out of the office. It makes it very difficult to maintain your focus during this time because it is throwing you off your normal routine and schedule. Holidays can make this time of the Read more…
Insurance Sales Strategies for the Holiday Season 1. Try to listen more to the prospects When making a proposal to someone, things are bound to go easier for you if whoever you’re talking to feels comfortable. In the first few seconds of your business proposal, try to establish some level Read more…
Improving Your Insurance Sales Game During the Holiday Season As we’re starting on the Holiday festivities, it might be sort of a tall order getting to engage someone regarding an insurance offer you may have for them. Considering that this might be one of the closest to normal holiday seasons Read more…
In the second part of our blog “Convert Your Leads and Keep them Happy” we walk you through the next 5 tips on how to help your business grow through quality lead response and long-term customer retention. Like we mentioned in the first part, when it comes to insurance lead Read more…
In this two part blog “Convert Your Leads and Keep them Happy” we walk you through 10 tips on how to help your business grow through quality lead response and long-term customer retention. This week we will cover the first 5 tips. When it comes to insurance lead conversion, timing Read more…
Organizations want to hire and retain the best employees, but what does that actually mean? Recruiting can be difficult when trying to weed out and find the good employees. Candidates either don’t have certain skills or won’t fit into the organization’s culture. Experience does not always show the candidate’s characteristics Read more…
Managers receive many forms of creativity and instruction from leaders, but ultimately they are solely responsible for applying planned principles to the day-to-day operations of getting the job completed, completed correctly, and done efficiently. Managers are mentors and problem-solvers. According to Harold Koontz, “Management is an art of getting things Read more…