10 Ways to Stay Motivated Burnout happens to the best of us. And it happens in all professions—even ones that seem exciting. Take being an astronaut, for example. Sure, getting rocketed into outer space must be pretty darn thrilling. But Read more…
The speed of service is one of the most overlooked tactics to attract and retain customers. Timely customer service means to provide support to customers in a favorable manner by responding to their requests as well as resolving their issues. Read more…
Safety and Wellbeing Go Hand in Hand The phrase “safe space” has taken a bit of a hit in the last several years as some political pundits have used it as a term of derision. But when it comes to Read more…
Patience and Empathy Are Key Remember the thrill of buying your first car? Or how nervous you were when you signed mortgage papers for the first time? Those can be very exciting—but also very stressful—times, especially for young adults who Read more…
Sales can come with a high level of anxiety that usually can be attributed to fear. That nervousness can lead to your downfall as a salesperson. Sales doesn’t have to be frightening. Don’t let rejections and quota make you nervous Read more…
Make Yourself Familiar Within the marketing world, there is a concept known as the “familiarity principle.” This is the idea that people are more likely to make a purchase when they feel like they already know a product. It’s why Read more…
More Claims, Rate Increase and More “Climate is what you expect, weather is what you get.” – from the National Oceanic and Atmospheric Administration website If you imagine climate change as a tornado, the insurance industry is going to take Read more…
Do you know how many of your customers are cancelling and/or aren’t renewing their subscriptions during a specific time period? This is referred to as customer churn. It is the business cycle of losing and procuring customers. Every company experiences Read more…
How Will Autonomous Vehicles Affect Insurance Agents? According to just about anyone in the forecasting business (Morningstar, McKinsey & Company, Accenture), we are now in the decade of self-driving cars. Or, to put it more accurately, since trucks and other Read more…
Wouldn’t you love to have perfect sales calls all the time? They don’t happen by accident. Being able to think quickly on your feet helps, but blindly jumping on a call relying on charm and ad lib won’t get the Read more…