What is a CRM?

Customer relationship management (CRM) software is a useful tool for any sales and service department. It tracks and manages all intercommunication your representatives have with prospects and customers. CRMs also help to indicate opportunities that might require further cultivation or follow up. Choosing the right CRM for your business will Read more…

Are You a Valuable Employee?

Organizations want to hire and retain the best employees, but what does that actually mean? Recruiting can be difficult when trying to weed out and find the good employees. Candidates either don’t have certain skills or won’t fit into the organization’s culture. Experience does not always show the candidate’s characteristics Read more…